The Ravn Alaska Staff Accountant is responsible for oversight of accounting functions including maintenance of general ledger, fixed assets, and prepaid expenses. The Staff Accountant must be comfortable working in a fast-paced environment that requires a high attention to detail, and will ideally have aviation experience. Other responsibilities include but are not limited to:
SAFETY
• Conforming and abiding by all regulations, policies, work procedures and instructions;
• Identifying and reporting safety hazards in the work environment or when confronted with an unsafe situation;
• Promoting a positive Safety Culture with co-workers, following accident prevention procedures, and supporting the organization in compliance with Safety Management System (SMS).
CUSTOMER SATISFACTION
• Maintaining spreadsheets of fixed assets and inventory on behalf of the company, ensuring a high level of accuracy;
• Monitoring communication related to accounting and responding in a timely manner;
• Assists with processing all airline data for management reporting, in addition to projects assigned by the Controller.
EMPLOYEE PRIDE
• Upholding a focused and motivated attitude to effectively tackle and overcome work-oriented challenges;
• Engaging in courteous and respectful interactions with customers, supervisors, co-workers, and business associates;
• Promoting a professional image of the company and upholding company values.

The successful candidate must have strong accounting experience in a fast-paced environment, and have the ability to work independently while performing tasks of a detailed nature, accurately and within required timeframes. Other qualifications include:
Other qualifications include:
• Must possess a High School Diploma/GED, however a college degree in Accounting is highly preferred;
• Must possess two or more years of accounting experience in a fast-paced environment;
• Must have a high proficiency with computers and Microsoft Office Suite (Outlook, Word, Excel ad PowerPoint), with a preference towards proficiency to Sage Intacct Accounting system;
• Must have exceptional organizational skills and the ability to prioritize work;
• Must be capable of verifying statistical data for accuracy; research and resolve issues related to data to include missing or incorrect data, incorrect dates, and/or other information, transposed numbers, etc.;
• Must have the ability to organize and maintain company records;
• Must have exceptional communication skills and the ability to uphold confidentiality;
• Must be able to work with minimal supervision in a fast-paced setting, while maintaining focus around multiple employees and distractions;
• Must have a professional appearance and demeanor;
• Must be able to pass a comprehensive background check and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors and sounds typically associated with operating aircraft.

The Ravn Alaska Airport Operations Agent is responsible for coordinating communication throughout the airport on behalf of the Company. This position will communicate to all necessary personnel any irregular operations, including weather hold information, aircraft equipment changes, delays and/or cancellations, as well as flight arrivals. The Airport Operations Agent must have at least one year of logistics coordination experience in a fast-paced environment, ideally in the airline industry working a similar role, and a high focus on safety. Other responsibilities include but are not limited to:
SAFETY
• Complying with all requirements pertaining to the safe operations near or around aircraft, upholding policies and procedures established in the Company Airport Operations Manual (AOM) , delaying or stopping all airport operations that do not meet these requirements;
• Accurately completing the load close out forms and other necessary records, ensuring documents are filed correctly and in a timely manner;
• Reporting safety hazards concerns, hazards, near misses, incidents, and accidents using the company’s safety reporting system and actively participating in Safety Management System (SMS) activities including SMS training, promotional activities, and initiatives.
CUSTOMER SATISFACTION
• Effectively and efficiently communicating irregular operations to all necessary personnel via ground to air radio, telephone, and written operation logs, to ensure safe operations and to minimize disruptions;
• Maintaining knowledge of and familiarity with local airport, state, and federal regulations, as well as company policies;
• Each day, in all actions and words, emphasizing, demonstrating, and encouraging superior customer service and ensuring that all decisions made are in not only the best interests of safety and the Company, but also considering potential customer impact.
EMPLOYEE PRIDE
• Completing assigned tasks to a quality level where you are proud of and happily take ownership of your work;
• Engaging in courteous and respectful interactions with customers, supervisors, co-workers, and business associates;
• Promoting a professional image of the Company and upholding company values.

The successful candidate will be capable of working in a fast-paced environment under pressure, appropriately prioritizing tasks and following up in a timely manner. Other qualifications include:
• Must possess High School Diploma/GED;
• Must have at least one years’ experience coordinating logistics, preferably in the airline industry;
• Must be able to work a flexible work schedule with overtime assigned when the operation dictates;
• Must maintain a strong work ethic, demonstrate excellent decision-making, and be neat in appearance;
• Must be proficient with computer systems and MS Office, with a preference for experience with Sabre, Movement Control, and FlightMaster;
• Must have the ability to multi-task and adapt to fluctuating workloads and shifting priorities associated with a fast-paced environment;
• Must be familiar with or able to quickly familiarize self with Airport Operations Manual (AOM) and applicable contents related to this position;
• Must be able to work with minimal supervision in a public setting, while maintaining focus around multiple employees and distractions;
• Must have effective oral and written communication skills, and be comfortable utilizing a radio to communicate in a professional environment;
• Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS); knowledge of risk assessment and mitigation is highly desired;
• Must be able to pass a comprehensive background check and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors, substances, and sounds typically associated with operating aircraft.

The Ravn Alaska Flight Attendant is responsible for overall cabin security whenever passengers are onboard, including takeoff, landing and en-route phases of flight. The Flight Attendant ensures the safety and comfort of passengers, providing exceptional customer experience and satisfaction in each interaction. Other responsibilities include but are not limited to:
SAFETY
• Ensuring all work is accomplished in accordance with the Code of Federal Regulations (CFRs) and the Company’s Flight Attendant Manual (FAM);
• Prior to each flight, performing a thorough cabin pre-flight inspection and ensuring that the flight’s Captain/Pilot in Command has been informed of any known discrepancies;
• Identifying and reporting safety hazards in the work environment or when confronted with an unsafe situation. Promoting a positive Safety Culture with co-workers, following accident prevention procedures, and supporting the organization in compliance with Safety Management System (SMS).
CUSTOMER SATISFACTION
• Demonstrating professionalism, enthusiasm, and positive energy to maintain the highest level of customer satisfaction on each flight and in each interaction;
• Informing passengers of important safety requirements essential to an enjoyable flight by performing required safety briefings, and ensuring compliance with programs such as Exit Seating and Carry-On Baggage;
• Calmly and professionally handling stressful situations that may arise, relying on training techniques and tools to manage each scenario as appropriate.
EMPLOYEE PRIDE
• Following established regulations, policies, and procedures to ensure personal fitness is satisfactory and compliant and that duties will not be impeded;
• Completing all necessary documentation thoroughly and with care, filing paperwork with the appropriate department(s) as outlined in Company policies, ensuring team members have the information needed to perform their duties accordingly;
• Engaging in courteous and respectful interactions with customers, supervisors, co-workers, and business associates and promoting a professional image of the Company while upholding Company values.

The successful candidate will be able to work independently, while still performing effectively as a team member, and will work to build and maintain a trusting relationship with passengers. Other qualifications include:
• Must possess High School Diploma/GED;
• Must be at least 21 years of age and able to serve alcoholic beverages;
• Must have previous professional experience in a customer service environment; previous experience as a Flight Attendant is preferred;
• Must be fluent in English, and able to communicate in a professional manner both verbally and in writing;
• Must be able to fulfill the physical requirements of the position which require the ability to lift and maneuver 20 lbs. on a regular basis, and may involve lifting and maneuvering up to 45 lbs.;
• Must be able to work all shifts, to include weekends and holidays;
• Must be able to work in all types of weather, including extreme temperatures;
• Must have a valid driver’s license and a good driving record;
• Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS);
• Must be able to pass a comprehensive background check and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors, substances, and sounds typically associated with operating aircraft.

The Ravn Alaska Aircraft Maintenance Technician is responsible for repairs and maintenance on assigned aircraft, under supervision or as trained and qualified to perform. The Aircraft Maintenance Technician will have a valid FAA mechanic certificate with an Airframe and Powerplant (A&P) rating and at least one year or more of experience repairing and maintaining aircraft, preferably heavy turboprop. Other responsibilities include but are not limited to:
SAFETY
• Accomplishing all work in accordance with the company maintenance publications and the Federal Aviation Regulations (FARs);
• Maintaining a clean and orderly work area, ensuring that all materials are properly accounted for before starting and when finishing work, and ensuring all safety instructions are obeyed;
• Identifying and reporting safety hazards in the work environment or when confronted with an unsafe situation. Promoting a positive Safety Culture with co-workers, following accident prevention procedures, and supporting the organization in compliance with Safety Management System (SMS).
CUSTOMER SATISFACTION
• Completing assigned repairs and maintenance in a thorough and timely manner, communicating with all necessary supervisor(s) to minimize delays or disruptions in work and flight schedules;
• Executing all forms in conformity with the company manuals, taking care to sign and complete forms where appropriate;
• Assisting team members as needed when urgent repairs or maintenance arise.
EMPLOYEE PRIDE
• Participates in company training activities pertaining to their work, which includes currency requirements as well as professional development opportunities;
• Engaging in courteous and respectful interactions with customers, supervisors, co-workers, and business associates;
• Promoting a professional image of the Company and upholding company values.

The successful candidate will have previous aircraft maintenance experience performing line maintenance as well as scheduled repairs, and will be familiar with the process of allocating labor and materials. Other qualifications include:
• Must possess High School Diploma/GED;
• Must possess a current FAA mechanic certificate with either an Airframe and Powerplant (A&P) rating; preference goes to candidates who have both ratings;
• Must have a minimum of one years’ aircraft maintenance experience; demonstrated mechanical knowledge of Dash 8 aircraft or similar heavy turboprop aircraft is highly desired;
• Must be able to effectively troubleshoot aircraft systems;
• Must be able to work all shifts, to include overnight;
• Must have the ability to read and interpret technical manuals and drawings to perform required maintenance tasks;
• Must be detail-oriented with the ability to prioritize multiple tasks;
• Must have good written and verbal communication skills;
• Must be proficient, or able to become proficient, in documentation using maintenance tracking software program, including material requisitions;
• Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS);
• Must be able to pass a comprehensive background check and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors, substances, and sounds typically associated with operating aircraft.

The Ravn Alaska Maintenance Records Clerk is responsible for maintaining aircraft records and ensuring that all records are up-to-date and accurate. This position works with other members of the team throughout all stages of processing, to include data entry, filing, and reporting. The Maintenance Records Clerk must be skilled with computers, have a high level of organization, and be comfortable working efficiently in a fast-paced environment where their work will be highly visible. Other responsibilities include but are not limited to:
SAFETY
• Maintaining accurate, up-to-date records of the total time, total cycles, total landings and time since last inspection on each aircraft, engine, propeller and time controlled components by utilizing the Company’s maintenance tracking program;
• Maintaining a complete and up-to-date historical record on each aircraft, engine, propeller and other time control components;
• Identifying and reporting safety hazards in the work environment or when confronted with an unsafe situation. Promoting a positive Safety Culture with co-workers, following accident prevention procedures, and supporting the organization in compliance with Safety Management System (SMS).
CUSTOMER SATISFACTION
• Providing Maintenance personnel with current component and/or inspection forecast reports;
• Maintaining a file drawer on all pilot maintenance reports (flight log pages), maintenance checks and inspections in the aircraft-specific file, consulting with the respective department personnel for clarification and corrections, as needed;
• Auditing all maintenance and inspection reports before entering the data into the Company’s maintenance tracking program.
EMPLOYEE PRIDE
• Completing assigned tasks to a quality level where you are proud of and happily take ownership of your work;
• Engaging in courteous and respectful interactions with customers, supervisors, co-workers, and business associates;
• Promoting a professional image of the Company and upholding company values.

The successful candidate will have a history of high accuracy in their work, excellent organizational skills, and is comfortable reviewing the work of others and providing feedback, as well as having their work reviewed and feedback provided to them by peers. Other qualifications include:
• Must possess High School Diploma/GED;
• Must have a minimum of two years’ records management experience; previous duties involving aircraft maintenance records operations for turbine aircraft is highly preferred;
• Must be proficient with computer systems and MS Office (particularly Excel), with a preference for previous experience with Alkym or similar maintenance tracking systems;
• Must be knowledgeable of general office procedures and phone systems;
• Must have integrity and a professional attitude, with ability to adapt to change and a proven track record for working with numerous personalities;
• Must be able to work independently, perform tasks of a detailed nature accurately within required timeframes, and adapt to fluctuating workloads;
• Must be able to set and maintain high standards for accuracy in recordkeeping;
• Must be able to maintain confidentiality;
• Must have professional appearance and demeanor;
• Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS);
• Must be able to pass a comprehensive background check and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors, substances, and sounds typically associated with operating aircraft.

The Ravn Alaska Inspection Supervisor is responsible for supervising all maintenance checks and Required Inspection Items (RII) on the Company aircraft. The Inspection Supervisor will have a valid FAA mechanic certificate with an Airframe and Powerplant (A&P) rating and at least three years of experience repairing and maintaining aircraft, preferably heavy turboprop. Other responsibilities include but are not limited to:
SAFETY
• Accomplishing all work in accordance with the company maintenance publications and the Federal Aviation Regulations (FARs);
• Monitoring aircraft inspections and repairs and auditing all aircraft work packages and records, ensuring use of FAA-approved parts and data, and that the highest level of safety as well as quality of work is performed;
• Identifying and reporting safety hazards in the work environment or when confronted with an unsafe situation. Promoting a positive Safety Culture with co-workers, following accident prevention procedures, and supporting the organization in compliance with Safety Management System (SMS).
CUSTOMER SATISFACTION
• Completing assigned inspections, audits, and necessary technical support in a thorough and timely manner, communicating with all necessary supervisor(s) to minimize delays or disruptions in flight schedules;
• Performing receiving inspections for incoming parts and/or materials
• Assisting Maintenance/Inspection department in making airworthiness determinations, coordinating with the Inspection Manager to ensure RII Inspectors are observed and supported during performance of their duties.
EMPLOYEE PRIDE
• Traveling out of state to accomplish inspections and provide technical support for heavy check aircraft, acting as a representative of behalf of the Company;
• Providing feedback and recommendations for quality assurance and safety improvements, taking in to consideration the overall needs of the department as well as the organization;
• Engaging in courteous and respectful interactions with customers, supervisors, co-workers, and business associates and promoting a professional image of the Company while upholding company values.

The successful candidate will have the required maintenance and inspection experience, perhaps even having avionics training, and will meet 14 CFR 65.83 (recent experience requirements). Other qualifications include:
• Must possess High School Diploma/GED;
• Must possess a current FAA mechanic certificate with an Airframe and Powerplant (A&P) rating;
• Must have a minimum of three years’ aircraft maintenance and inspection activities experience; demonstrated mechanical knowledge of Dash 8 aircraft or similar heavy turboprop aircraft is highly desired;
• Must be able to work all shifts, to include weekends and holidays, and be able to travel out of state to domestic and international locations for several weeks at a time;
• Must be knowledgeable, or able to become knowledgeable in the applicable Federal Aviation Regulations (FAR), the Company’s General Maintenance Manual (GMM), manufacturer’s maintenance/service manuals, and the appropriate parts of the Company’s Operations Specifications;
• Must have good written and verbal communication skills;
• Must have excellent record-keeping skills and be proficient, or able to become proficient, in documentation using maintenance tracking software program;
• Must have own hand tools or be willing to purchase the necessary tools to perform the responsibilities of the position;
• Must be willing to work outdoors in all types of weather, when necessary;
• Must be able to fulfill the essential functions of the position, which include repeatedly lifting up to 50 lbs. unassisted;
• Must have a valid Alaska driver’s license;
• Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS);
• Must be able to pass a comprehensive background check and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors, substances, and sounds typically associated with operating aircraft.

The Ravn Alaska Security Manager is responsible for monitoring the security operations for the company while developing and implementing security policies, protocols, and procedures. The Security Manager must have extensive knowledge of all hazards and threats to safety, ideally in a commercial aviation environment, and must demonstrate excellent surveillance and emergency response. Other responsibilities include but are not limited to:
SAFETY
• Implementing video surveillance system, to then maintain and monitor while applying the principles of confidentiality;
• Securing and maintaining all usable keys, as well as enhancing, monitoring, and maintaining all magnetic locks;
• Ensuring compliance with airline and Transportation Security Administration (TSA) policies, directives, procedures;
CUSTOMER SATISFACTION
• Provides comprehensive surveillance information in a timely manner, as needed during investigations;
• Applying investigative skills when a situation occurs, working towards a resolution;
• Assisting and collaborating with the broader Safety department as needed.
EMPLOYEE PRIDE
• Engaging in courteous and respectful interactions with passengers, co-workers, and all other business associates;
• Promoting a professional image of the company and upholds company safety and the safety of others;
• Upholding a positive, ambitious, energetic, focused and motivated attitude to effectively tackle and overcome work-oriented challenges.

The successful candidate must have previous security and investigative experience, including video surveillance and management of locks and keys, ideally in a commercial aviation environment. Other qualifications include:
• Must possess High School Diploma/GED, while college/university education is preferred;
• Must have a strong commitment to security rules and policies as well as a passion for encouraging others to adopt a strong safety mindset;
• Must have the skills and experience to investigate allegations of criminal activity, with a high preference towards knowledge of TSA rules and regulations;
• Must be able to maintain the highest level of confidentiality at all times;
• Must be willing and able to travel throughout the system, which may involve overnight travel;
• Must be able to pass a comprehensive background check, motor vehicle record check, and pre-employment drug screen;
• Must be comfortable working in an airport environment around odors and sounds typically associated with operating aircraft.